Very little annoys me nowadays I am after all the World's leading expert in what I do!! However why do people think it is a good idea to add general waste to toner powder do they not think the buyers might notice that wood and bits of cartridges might not be toner powder. The odd piece might be acceptable but truckloads are a bit obvious. The other thing is that some companies think I should work for free - do they????!!! I get hundreds of inquiries everyday asking for information but when I suggest a fee even a nominal one it is horror and disgust